Effective Date: January 1, 2025
This Privacy Policy explains how Craftnika (“we”, “our”, or “us”) collects, uses, and protects your personal information when you visit craftnika.com or contact us for furniture enquiries.
1. Who We Are
Craftnika is a premium outdoor and indoor furniture manufacturer based in Delhi, India. We supply custom furniture to hotels, resorts, restaurants, farmhouses, and commercial spaces across India and internationally.
Business Address: Ghitorni, New Delhi – 110030, India
Email: info@craftnika.com
Website: https://craftnika.com
2. What Information We Collect
We collect information you voluntarily provide when you:
- Fill out our Contact Us or Request a Quote forms (name, email, phone number, company name, project details)
- Send us an email directly
- Browse our website (via cookies and analytics tools)
3. How We Use Your Information
We use the information collected to:
- Respond to your enquiries and provide quotations
- Communicate about your furniture project or order
- Improve our website and services
- Send relevant updates (only if you have opted in)
We do not sell, rent, or trade your personal information to any third party.
4. Cookies & Analytics
Our website uses cookies to enhance your browsing experience. We also use Google Analytics 4 to understand how visitors use our site. This data is anonymous and does not identify you personally. You can disable cookies through your browser settings at any time.
5. Data Storage & Security
Your data is stored securely on our website server hosted by Hostinger. We take reasonable technical measures to protect your information from unauthorised access. Enquiry data submitted through our forms is retained for a maximum of 30 days in our email logs and then automatically deleted.
6. Third-Party Services
We use the following third-party services that may process your data:
- Google Analytics 4 – website traffic analysis
- Google Site Kit – analytics integration
- Hostinger SMTP – email delivery for form submissions
Each of these services has their own privacy policy and data handling practices.
7. Your Rights
Under applicable Indian law (IT Act, 2000 and IT Amendment Act, 2008), you have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your data
- Withdraw consent for us to use your data
To exercise any of these rights, please email us at info@craftnika.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@craftnika.com
Address: Ghitorni, New Delhi – 110030, India
